Frequently Asked Questions

Many of the usual questions asked by members are answered here. If the answer to your question is not answered here please send in a support ticket from our support page.

 

What is Traffic Power Line?

TPL is a global online marketplace offering services from as little as $4.50. The site is primarily used by Affiliated Members to offer services to customers worldwide.

TPL Affiliated Members offer many different services on the site that range between $4.50 and $500. A number of services are also provided solely by TPL including Paid Traffic, Extensive E-Product Library and Lead Generation System.

 

What Payment Processors do we accept?

At this current time Members can use Perfect Money, Payeer, Bitcoin, ADV Cash.

FEES QUOTED FOR TRANSACTIONS WHEN YOU ADD FUNDS WITH PAYMENT PROCESSORS WITHIN ARE APPROXIMATE.  IT IS IMPOSSIBLE FOR US TO BE 100% ACCURATE AS DIFFERENT FEES APPLY TO DIFFERENT COUNTRIES AND THEY CHANGE DEPENDING ON THE AMOUNT OF THE TRANSACTION. 

 

How do I fund my Account?

Go to “My Wallet” > “Fund My Wallet

If you are funding your own account please check the box that says "Add Funds To Wallet"

Select your chosen Payment Processor from the drop down menu. 

Enter the amount you wish to deposit.

Click on the blue “Fund Wallet” tab, this will then take you through to a confirmation page, showing any additional charges, click on “Confirm” to proceed.

On the next page click on the “Make Payment” tab and this will then take you through to your payment processor to complete the transaction.

Please also see the tutorial video on this topic under "Site Tutorials" in the Members Area.

 

How do I fund my Account with Bitcoin?

Go to “My Wallet” > “Fund My Wallet

If you are funding your own account please check the box that says "Add Funds To Wallet"

Select Bitcoin as your payment processor.

Enter the amount you wish to deposit.

Click on the blue “Fund Wallet” tab, this will then take you through to a confirmation page, showing any additional charges, click on “Confirm” to proceed.

On the next page click on the “Make Payment” tab.

The page will refresh and you will then see a countdown timer,  along with a bitcoin address and a bitcoin amount.

You will have 10 minutes to complete the transaction, simply log into your Bitcoin Payment Processor in a separate window, copy and paste the bitcoin address and the bitcoin amount, (this needs to be the exact amount shown on the payment page) into your Bitcoin Payment Processor and click send.

The funds will show in your TPL wallet after 3 confirmations. 

Please also see the tutorial video on this topic under "Site Tutorials" in the Members Area.

 

How do I verify My Account and how long do I have to do it?

You have 14 days from the date of registration to verify your account.

  • Please go to Settings > Profile Settings (top right hand corner of the Members Area under your username), click on "Edit Profile" (top right hand corner).
  • When the page refreshes upload 2 forms of identification using the + symbols, then click on the "Save" Button you shoukd see the message now that your documents are pending verification.
  • Photo ID (name must match your TPL account profile).
  • Proof of address (must match your TPL account profile)
  • Also please check that your country is selected correctly.

Once these documents are uploaded and verified your account will be fully functional.

Please also see the tutorial video on this topic under "Site Tutorials" in the Members Area.

 

Why does my account show as Pending?

Your account will show as pending until you verify your email address, please check your spam/junk folders in case the email to activate the account ended up there. If it did - please whitelist TPL to avoid any problems in the future.

 

What is a TPL Block?

 A TPL Block is an Internal Credit Pack; each Block costs $4.50, $9 or $18 and contains 45, 90 or 180 credits. These credits can be exchanged for TPL Digital Products and Website Views to your desired website.

Every time you purchase $18 worth of TPL Blocks/Credit Packs you will receive 3 bonus units that have the potential to receive daily reward payments.

 

Where do I find my Previously Purchased Units?

To find the units that you purchased in TPL Version 1:

Please go to Shopping & Rewards and click on Income Center Overview - there you will see your previously purchased units.

 

What are Product Credits/Website Views and how do I convert them?

On your Account Overview you will see Product Credits - these credits can be used to purchase Products from the E Library/Shop.

If you wish to convert these Credits into Website Views against any Website you may have advertised in the Rotator then please go to:

My Advertising > Get Website Views

There you can convert your products credits into views by entering the amount you wish to convert into the box.

Then click on "Confirm Conversion" and complete the process by clicking on "Convert Now"

You will now see your website views in the summary box.  The views can now be assigned to Your Campaign.

 

Can I pay for other Members?

Yes.  Go to “My Wallet” > “Fund My Wallet

Check the box that says "Add Funds For Another User"  Enter the username of the member you want to send funds to and then s
elect your chosen Payment Processor from the drop down menu. 

Enter the amount you wish to deposit.

Click on the blue “Fund Wallet” tab, this will then take you through to a confirmation page, showing any additional charges, click on “Confirm” to proceed.

On the next page click on the “Make Payment” tab and this will then take you through to your payment processor to complete the transaction.

 

Why does my Commission show as pending?

All commissions for new referrals only, are held for a period of 14 days until the new member has passed their 14 day trial period.  On the day the commission is due to be released, a green "Release Commission" button will appear at the bottom of the commission table to enable you to release it, it will then get transferred directly into your wallet.

 

Can I have more than 1  Account?

Strictly one account per household Rule! Breaches will result in account suspension.  Our Member activity tracking system allows us to monitor account activity.  If we suspect an account has been created purely to circumvent the commission payments to the referrer, we reserve the right to deduct commissions and pay them to the rightful referrer who has earned it.

Any fraudulent activity from an IP address where the household has two accounts will result in BOTH accounts being terminated.

How much does it cost to be a Member of TPL?

Nothing it is free to be a TPL Member. 

 

What is a “Maxed Out Bonus” and why have I missed it?

A Maxed Out Bonus is a bonus that is paid to members who have a maxed out/full Income Center. Below are the numbers of units you need to hold in either of the Network or Power Lines to achieve this status.

600 units in your Network Line

400 units in a Power Line

Once you have reached this number of units in either the Network or Power Line then you are qualified to receive the “Maxed Out Bonus”. This is paid daily and will fluctuate dependent on the purchasing activity in your downline.

 

How do I withdraw?

Please go to My Wallet > Withdraw Funds, enter the amount that you wish to withdraw and your pin number for verification, once entered click on the blue withdraw button.  Please note only 1 withdrawal per day is allowed.

Cut off for Monday pay-outs is Friday 23.59 (USA Time).  Any requests received after that time will be added to the following week’s pay out requests.  Withdrawals will be paid by Midnight (UK Time) on a Monday as these are processed manually for security reasons, please do not send in a support ticket chasing your withdrawal before that time.

 

Please ensure you have entered the correct Payment Processor ID in your profile to avoid any delays.

If you have not entered the correct information and the withdrawal cannot be processed because of this, it will be cancelled and the funds returned to your wallet.

 

Can I change the Payment Processor to which I withdraw?

Payment processors are set automatically, normally once you make your first deposit.  This field is locked for security reasons and cannot be changed by a Member once it is set.  If you need to change your payment processor - please contact Support.

You can only withdraw via the Payment Processor that you have used to deposit funds into and it must be the Payment Processor that you have used the most to do this.

This is done to protect ourselves from money laundering allegations.

 

What is the minimum withdrawal?

The minimum withdrawal is currently set to $20 and only 1 withdrawal per day is allowed.

 

What is the maximum withdrawal?

Maximum withdrawals per day are set at different levels depending on each members level of qualification.  We reserve the right to change this daily limit at any time.

 

How do I set my Pin Number for withdrawals?

You need to set a 4-digit pin code under Settings > Security Settings (please avoid using a zero as your first digit) - once this is set you will get an email to verify this. Please check spam/junk folders if you do not receive it and whitelist TPL to avoid problems in the future.

 

What is the minimum deposit?

In an effort to keep processor fees low for members, we have set a minimum deposit of $18.

 

Can I get a Refund?

TPL offers all new Members a 14-day money back guarantee on initial transactions minus costs for product used and commissions. All subsequent fees/purchases from this point forward are non-refundable due to the digital nature of our products and services.

 

Do Members have to refer to earn?

No! You can earn by offering your own services and also by promoting the sale of TPL services to customers. You can earn a 10% sales commission from any service sold or purchased by a directly introduced service provider or customer.

 

How do I turn my Reward System On/Off?

If you want your payment for a Micro Job/Service to be received in the form of Bonus Units then you need to have your Reward System switched on.

To do this, please go to:

"Settings" (top right hand corner in the drop down menu under your username), select "Profile Settings".

Click on "Edit Profile"

Choose the desired setting "On" or "Off"

Click "Save" to complete the process.

 

Can I advertise anything on TPL rotator?

We intend to provide a safe advertising/consumer network for our Members.  With this in mind the following types of advertisements/sites are expressly prohibited; High Yield Investment Programs or any other illegal investment schemes, Illegal Pyramid Schemes. Drugs and Drug Paraphernalia, Discriminatory Practices Hate /Violence Sites, Pharmaceutical Sales, Illegal Downloads, Pornography or Sexually themed sites, Gambling, Scams of any sort, or misleading/false advertising.

 

When are Reward Payments made?

Reward payments are paid daily from the Community Reward System.

 

Why am I not receiving the Traffic Contribution Bonus?

Only Members who surf 10 sites per day will receive the Traffic Contribution Bonus.

 

I have 2 referrals - Why am I not showing Power Line Qualified?

Your status will change to Power Line qualified on the first purchase AFTER qualification.

  

What is my Spendable Balance?

Your spendable balance will only change if you deposit funds from a Payment Processor into your Account, once deposited you can make purchases with this balance but you can not withdraw.   All daily earnings are paid to your wallet balance and from this balance you can make purchases or withdraw.

 

Why am I not receiving any Reward Payments?

If your account is not earning rewards then the most likely reason for this is that you do not have an Income Center with active bonus units or your Account is not verified.

 

My account does not show a recent deposit via a Payment Processor - what do I do?

This problem usually only occurs if a member does not use the "Return to Merchant" tab after completing the payment with the payment processor.

In order for us to correct this can you please send details of the transaction to support. Either a screenshot or:

Date

Payment Processor

Amount

Payment Processor Account ID/email address

Once we have received this information we can trace the transaction and credit your account.

 

How do I add a Website to the Rotator?

Go to My Advertising > My Websites in the Members Area, click on the blue button "New Website".  Enter the Website URL in the box as requested and select the day/s that you want your campaign to run. Check the box to acknowledge that your site conforms to our Terms and Conditions and then click the "Submit" button.  Your site is now added and ready for you to assign credits. (See below).

 

How do I add Website Credits to my campaign?

Go to My Advertising > My Websites in the Members Area, click on the "Manage" button alongside the campaign that you wish to add credits to.  When the page refreshes, click on "Add Credits" then on the next page enter the number of credits you wish to assign.  Click on the blue "Add Credits" button again to complete the process.

 

How do I decrease Website Credits on my campaign?

Go to My Advertising > My Websites in the Members Area, click on the "Manage" button alongside the campaign that you wish to decrease credits.  When the page refreshes, click on "Decrease Credits" then on the next page enter the number of credits you wish to remove. Click on the blue "DeAllocate Credits" button to complete the process.

 

How do I delete a website from the rotator?

Go to My Advertising > My Websites in the Members Area, click on the "Delete" button alongside the campaign you wish to delete.

 

Do I need to pay Tax on my earnings?

As a member of TPL you are solely responsible for any and all taxes and the reporting of earnings to your local State and/or Government.  TPL takes no responsibility for collecting income and/or tax information for our members.

 

Is my personal information protected?

Yes your Information is protected please visit our privacy policy.

 

What is your SPAM POLICY?

Spam will not be tolerated.  strictly prohibits members from using spam and other forms of Internet abuse to seek referrals.

Please refer to the Act: http://www.acma.gov.au/Industry/Marketers/Anti-Spam

 

Account Termination:

Upon receipt of a credible complaint,  TPL may immediately terminate the membership of the individual implicated in the abuse. Termination results in the immediate closure of the account, the loss of all referrals, and a prohibition against any future membership.

 

Account Suspension:

Upon the receipt of a credible complaint, TPL may immediately suspend the membership of the individual implicated in the abuse. Suspension is intended to prevent the abuser from benefiting from their abusive activities by prohibiting the offender from registering referrals.

After a thorough investigation, if the spamming incident is verified, but does not rise to the level of a terminable offense, TPL may (but is not obligated to) lift the suspension.